April 8, 2020
Our world has dramatically changed in the past few weeks, and we hope that you, our business partners and friends, are finding your way and staying safe and healthy during this pandemic.
We have heard from many of you during this time and some of you are heroes doing business in new ways in your communities. We’d like to update you on our current operating status. Our three DCs remain open to support your business, although with a reduced workforce. We are also working carefully to respect social distancing. This situation has affected our the turnaround time for orders and we apologize.
We appreciate your patience during this time, and ask that you email firstname.lastname@example.org with any questions about your order, invoice, or stock availability.
We all look forward to getting past this; in the meantime, we are here to serve you, and we truly appreciate your support.
This event has changed the way many us look at life. Some of us are celebrating special holidays this weekend and although we may not be with our families, we can all be in touch.
Stay safe and all the best,
Doug, Bart and the team